Frequently Asked Questions

Everything you need to know about your professional nail supply orders.

What is the typical shipping time for orders?

We process most orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the United States.

Do you sell to the general public or only licensed professionals?

DTK Nail Supply welcomes both licensed nail technicians and DIY enthusiasts. While some professional-grade chemicals may have restrictions, most of our catalog is available to everyone.

What is your return policy for opened liquids or gels?

For hygiene and safety reasons, we cannot accept returns on opened liquids, gels, or powders. Unopened items in original packaging can be returned within 30 days of purchase.

Do you offer international shipping?

Currently, we ship primarily within the United States and Canada. Shipping rates and delivery times for international orders are calculated at checkout based on weight and destination.

Are the colors on the website accurate to the real product?

We strive to display our colors as accurately as possible; however, actual colors may vary slightly due to different monitor settings and lighting conditions during photography.

How can I track my package once it has shipped?

Once your order is dispatched, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.